Privacy Policy

Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable Data ("Personal Data").

As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Data. Our privacy policy is based upon the values set by the Bahrain Personal Data Protection Law No. 30 of 2018 and ancillary regulations, as may be amended from time to time (the “Law”).

  1. Introduction

    We are responsible for maintaining and protecting the Personal Data under our control in accordance with the Law.

  2. Purpose

    In order to provide you with the product or service you have requested or to offer you additional products and services we believe you might be interested in, we may collect, use, process or disclose your Personal Data, whereby we will be the data controller within the context of the Law. The purposes for which we collect Personal Data will be identified before or at the time we collect the Data. In certain circumstances, the purposes for which Personal Data is collected may be clear as part of the order process.

  3. Consent

    Knowledge and consent are required for the collection, use or disclosure of Personal Data except where required or permitted by law. Providing us with your Personal Data is always your choice. However, your decision not to provide certain Data may limit our ability to provide you with our products or services. You will always have the right to withdraw your consent at any time by contacting at the contact details stated under section 9 below.

  4. Limiting Collection

    The Personal Data collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

  5. Limiting Use, Disclosure and Retention

    Personal Data may only be processed, used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Data will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law or as otherwise required for record keeping purposes.

  6. Accuracy

    We will rely on you to provide the Personal Data in as accurate, complete and up-to-date form as is necessary..

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  8. Safeguarding Personal Data

    Personal Data will be protected by security safeguards that are appropriate to the sensitivity level of the Personal Data in line with our own implemented security safeguards in relation to personal data. We take all reasonable precautions to protect your Personal Data from any loss or unauthorized use, access or disclosure.

  9. Access

    Upon request, you will be informed of the existence, use and disclosure of your Personal Data, and will be given access to it. You may verify the accuracy and completeness of your Personal Data, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we may not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

  10. Handling Complaints and Suggestions

    You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting:

  11. Cookies

    A cookie is a small computer file or piece of Data that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

    Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

  12. Other Websites

    Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.